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Lifecycle® Process Mapping System
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Companies, Government Agencies, Educational Institutes and Not-for-Profit Organizations all share the same three challenges:

 

1. Training new hires in a timely manner

2. Covering the job functions of absentees

3. Broadcasting policy and procedure changes

 

 

 

 

arrow New Hires

 

It takes up to 6 months for the new hires to learn the company procedures and 46% of new hires leave their jobs within the first year.

 

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93% of employees say that working with a low performing new hire has decreased their productivity.Lifecycle® reduces the required on-the-job training time from months to weeks. Satisfied happy employees tend to stay employees. Lifecycle® also helps supervisors spend less time training and managing the new hires, increasing their productivity as well.

 

arrow Absentees

 

The cost of absenteeism to employers in the US is 30 to 50 billion dollars annually. Top three reasons of absenteeism are personal responsibilities, health problems and inappropriate use of personal leave. The country looses 3.6 million workdays due to acute illness – everything from headaches to flue.In a company which allows 7 annual paid sick days per employee, a department of 35 employees may have an absentee every workday of the year. The question becomes, what happens when someone who doesn’t know the process and related policies has to cover for the absentee?Lifecycle® cuts down the adaptation time with easy-to-follow steps and related notes attached to the process maps so that temporary replacements are not a problem for your company. With the implementation of Lifecycle® your company will not have to suffer any longer.

 

arrow Change Broadcasting

 

Presently, businesses have to act fast to adapt to the changing conditions, which usually requires rapid policy and procedure updates. It is critical to broadcast changes in a timely manner and it is usually a challenge for the employees to understand the new procedures.Lifecycle® ends the costly and painful switch to new policies and procedures. Now, every department can all be on the same page without the need to share one single page.

 

Why Lifecycle?

 

Up until now, process mapping software has primarily been glorified drawing programs, which make the user do all the work and have little or no intelligence.In order for procedures to evolve, they must change with time, and in essence be part of a complete Lifecycle process.The  Lifecycle Process Mapping System© allows users to quickly and easily document and broadcast procedures in a variety of ways. This valuable tool allows for a company to reduce its training resources by empowering employees through a centralized online source for all company procedures.In contrast to a ‘drawing and diagramming’ tool, the Lifecycle Process Mapping System is an  information-based procedure management system which allows users to quickly capture, modify, and broadcast procedure information with many more features.

 

Key Features

 

  • Speed: Lifecycle does not require the user to do any drawing as this is done automatically by the flowcharting wizard. Procedures are therefore recorded in far less time than with any other product.
  • Ease of use: Lifecycle does not require the user to have any flowcharting knowledge.
  • Efficiency: Although you can print procedures with Lifecycle, the product is designed to broadcast procedures specifically for online purposes – to empower employees through maximum information access.
  • Simplicity: The web based procedure viewer (‘Front Counter Assistant’) allows users to interactively see only the specific steps that apply to the situation at hand. This means that once you have Lifecycle implemented, you can have someone fulfill a new job position with virtually no training required.
  • Internal or external functionality: The Lifecycle system can allow procedures to be managed both for your internal staff, and for customers. Having interactive procedures available for customers usage can significantly reduce the strain on your call center.
  • Standards of quality: Since the Lifecycle system does all the drawing for you, each procedure conforms to ISO 9000 rules of flowcharting, and is therefore extremely easy to understand.
  • The ability to manage procedure feedback: The Lifecycle system allows for feedback to be collected and tracked for each individual procedure. The incorporation of procedure feedback creates a loop of integrity so that procedures remain up to date.
  • The ability to manage change: The Lifecycle system allows users to decide which procedure changes require broadcasting, and which do not. In addition to this, change notification is distributed on the user level, as opposed to a general message to a group.
  • The ability to control access to procedures: The Lifecycle system comes equipped with a User Administrator which allows you control who sees what.

 

 

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